Services

Superior customer service is in our DNA. We provide timely, professional, and quality services that go beyond our customer's expectations. Our friendly & trustworthy technicians ensure that our services don't just meet but exceed our client's needs and leave a lasting impression that exemplifies our mission.

Uncompromising Commitment

Our team of expert technicians provides 24/7 support and management services to ensure your technology is always up and running. We proactively monitor your systems to detect and resolve any potential issues before they become a problem, minimizing downtime and maximizing productivity. Effective communication is key to a successful partnership and the reason we prioritize responsive communication.


Our team is available to answer your questions and provide updates on the status of your systems. We leverage the latest tools to streamline your tech-related needs, reducing inefficiencies & downtime, to ensure your team can focus on their work instead of technology headaches. This also ensures consistency and accuracy in our service delivery. Our customer-first approach means we work with you to understand your business goals and align your technology infrastructure with those goals. We provide customized solutions that fit the unique needs of your organization. Partnering with us means you can focus on growing your business while we handle IT support and management.

Our Services

Managed IT

Flat rate and Service Level Agreements (SLA), customer portal, asset management, 24/7 proactive monitoring, and more. 


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Cybersecurity

Get the latest in cybersecurity solutions including managed antivirus, security appliances, early detection and more.


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BDR

Managed backup, disaster & recovery solutions for any size organization, both local and cloud-based resources.


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Networks Audits

Proactive network scanning solutions to monitor the health of your network, discover and repair vulnerabilities, and more.


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Applications

Empower your business with solutions like Microsoft 365, QuickBooks, Zoho One, virtualization, and countless more.


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UniComm

We offer phone, video conferencing, remote office connectivity, and managed WiFi for all your unified communication needs.


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Help Desk

Whatever your support needs, we are available 24/7 for our clients, ensuring they receive timely professional assistance whenever needed.


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Infrastructure

Whether you have small or extended networking needs, we can manage it all from installation to diagramming and more.


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Security Awareness

We offer a proactive, on-going security awareness training program that ensures your team is update to date on the latest threats.


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Vulnerability Audits

Our in-depth vulnerability scanning solutions provide detailed reporting on the overall health of your network, known risks, and a repair plan that ensures you are protected.


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Secure Email

Email security is essential to protecting your network from infections and securing sensitive data during transmissions.  Yes, we do that too!


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Onsite Support

As a seasoned IT provider, we understand not all issues can be resolved remotely. No worries - we've got your back! Whether it's remote or on-site assistance, we take care of all your IT needs A to Z.


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Website Design

We know the importance of a professional website.  It is your 24-7 spokesperson to the world.  We design, host and maintain your website for you.


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Consulting

Our expertise and experience allow us to assist our clients in finding industry-specific solutions that will help their businesses grow and thrive!


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Business Continuity

We not only help you develop your business continuity plan, we can fully implement the technology to make it a reality.


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Hardware & Software

We are more than just IT support.  We listen to your needs and bring complete solutions to our clients, from security appliances to computers and more!


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Co - IT

If your organization is large enough to employee a fulltime IT staff member, we can work in tandem with them to provide a complete IT team and support plan.


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Relocation

Moving to a new location and need assistance relocating your technology?  No worries - we have you covered A to Z!


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We love IT, and we love our customers!  Let's discuss your pain points, needs, and long-term goals.  Logical Pros will formulate a strategic technology plan that works for you and your budget.


You can reach us in three ways: By phone, contact form, or chat. Call us at 615.446.9140, click the Contact link above, or click on the Chat icon in the bottom right corner. We look forward to speaking with you!

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